How to Contact Us

Please have a look below to see if your question is answered
below before contacting us.

• How much is delivery?
  CLICK HERE to go to our delivery information page where you will find all the information you need regarding delivery.
• How long does delivery take?
  CLICK HERE to go to our delivery information page where you will find all the information you need regarding delivery.
• Is the item I need in stock?
  In the unlikely event that your item is not in stock, we will contact you offering you a choice of alternative product or a full refund.
• How do I change or cancel an order?
  Once an order has been dispatched it cannot be changed or cancelled. If your order has not been dispatched please contact us immediately to make amendements.
• Has my order been dispatched ?
  You will have received an email confirming that your item has been dispatched.
• Why have I not received my order?
  If your order should have been delivered within the stated times but has not please contact us at delivery@memory-uk.com
• How do I return an item?
  CLICK HERE to go to our returns information page, here you will find all the information you need.
• Is VAT included in the price?
  VAT at the current rate is already included in all prices on the website.

If you cannot find the answer above please contact us by email in the first instance (all emails are answered) and by telephone if your enquiry is of a urgent nature using the details below.

General Enquiries        enquiries@memory-uk.com

Returns                     returns@memory-uk.com

Telephone                 07512 100101 (8.00am to 6.00pm)